We will process and ship your order within 1 business days of placing your order online. We conduct a final quality check before packaging to ensure you get exactly what you ordered.
We will choose the best international courier company based on your country.
Express delivery time will range between 7-14 days.
If you need to change the shipping address, please send us an email with your order number, the current shipping address, and the address that you would like to change it to. We can change the address up until your order leaves our facility!
If you would like to cancel your order, you must do so within 3 hours of placing your order due to our 1-day production turn around. If canceled within the allotted time frame, you will receive a full refund. Since your personalized products are one-of-a-kind and made just for you, a $9 customization fee per item is included in your purchase. If you need to cancel your order more than 3 hours after purchase, we will refund the entire cost of your item, less the $9 customization fee.
If you are unhappy with your products received, please email us at email@example.com to discuss your issue with our customer service team to determine a proper solution.